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Annual Giving Officer

Company: Flagler College
Date Posted: February 8, 2018

Purpose: To assist the Manager of Annual Giving in planning and executing a comprehensive annual giving program to successfully acquire new donors and increase retention of existing donors, and move current donors to ever increasing levels of support from all constituencies including: alumni, parents, students, faculty, staff, businesses, and friends. Lead annual giving staff in identifying new trends and best practices for online and mobile giving, and crowdfunding; and explore and institute new fundraising platforms. Oversee phonathon, conceptualize and execute direct mail, facilitate online and new giving initiatives, and grow total dollars raised.

Note: This position will require evening supervision of the Phonathon effort; therefore, the ideal candidate will enjoy managing up to 20 student employees and regularly work an alternate schedule of 12pm to 9pm with a one hour dinner break during the academic school year.


Essential Functions:

- Manage the Phonathon effort, including the hiring, training, and nightly supervision of the student workers and create a dynamic Phonathon effort that integrates best practices in the field, including concise planning and implementation of new strategies.
- Works with Blackbaud to coordinate upgrades and troubleshooting regarding the Call Center.
- Prepares weekly reports of Phonathon performance and giving, and distributes updates to the annual giving staff, the Manager of Annual Giving, and the student callers.
- Processes pledges received through the Phonathon effort, including the mailing of thank you notes.
- Leads in researching, implementing, and measuring the success of new fundraising efforts that utilize social media, online platforms, crowdsourcing, and other break-out modes as they emerge, thus ensuring Flagler College is at the forefront in effective fundraising trends.
- Research and implements innovative stewardship practices to increase new donor retention.
- Extensive work within the Raiser’s Edge database in order to properly segment donor constituencies.
- Assists with the promotion and gift tracking of the Flagler College License Plate.
- Collaborate with annual giving staff to plan, execute, and evaluate the Scholarship Socials, Senior Day, Commencement, Special Events, Faculty and Staff Giving, and Young Alumni Giving.
- Assists in the development of email strategies and solicitations.
- Assists with the Faculty and Staff Campaign.
- Assists in developing the materials for direct mail solicitations.
- Creates new stewardship initiatives focused on retaining current donors from year-to-year.
- Supports work of the Manager of Annual Giving.
- Performs fundraising solicitations over phone, email, and face-to-face.
- Attends most local alumni events.
- Ensures accurate copy on the Annual Fund website and social media outlets, and provides content for these channels.
- Works college events, some after regular working hours.
- Works closely and collaboratively in achieving all goals with the Annual Giving and Institutional Advancement staff.
- Committed to Service Excellence by providing superb service to internal and external constituencies by being courteous, accessible, responsive, and collaborative.
- Work hours outside of the typical 8 to 5pm business day may be required.

Additional Responsibilities:

• Supports the Manager of Annual Giving and the Vice President for Institutional Advancement in fostering a productive, positive and collegial office setting.
• Participates in a mid-year performance discussion and a performance evaluation each year.
• Performs such other College-related duties as may be required by the Manager of Annual Giving and/or the Vice President of Institutional Advancement.


• Bachelor’s degree required and 1 to 3 years of successful fundraising experience preferred.
• Experience working with volunteer staff and student employees.
• Qualify for a valid Florida driver’s license and possess the willingness to travel.

Required Skills

• Ability to organize and manage multiple assignments and deadlines.
• Strong organizational skills.
• Ability to write clearly and speak articulately in order to communicate persuasively to key constituencies.
• Ability to work without close supervision and to make proper independent decisions concurrent with College policy.
• Ability to work evenings.
• Diplomacy, tact, discretion, and skill in dealing with diverse constituencies and co-workers.
• Ability to exercise good judgment in the handling of sensitive and confidential information.
• Knowledge of computer programs; willingness to learn and be efficient user of fundraising software.
• Courteous manner in dealing with the public.
• Ability to take direction and work with others as part of a team.


Preferred Qualifications:

• Knowledge and experience using In-Design, Photoshop, and other graphic design programs.
• Experience using Raiser’s Edge fundraising software.


To apply visit