Skip Navigation
Print Share

Development Associate

Company: The Salvation Army of Northeast Florida
Date Posted: March 12, 2018

Knowledge, Skills and Abilities

Maintains an efficient and accurate database of donors, direct mail appeals, etc. to ensure thank you letters go out within 48 hours and that donor giving records and other fund-raising reports are correct, up to date and easily retrievable. 

Provides primary administrative support to the Development Department through internal and external communications and other support assignments as required. Receives and responds to questions or problems regarding departmental administrative support operations; researches information in order to provide information or resolve problems in a timely manner. Procures, prioritizes and disseminates office mail to ensure that mail is processed in a timely and efficient manner; determines which items require special attention and which are routine in nature; prepares routine correspondence.

Researches, compiles, interprets, and summarizes information for various reports, spreadsheets, surveys, and special projects; researches files, accounts, records, etc. to resolve problems and/or correct documented information; informs appropriate people of outcomes. Serves as a liaison for other departments and/or other area command field units seeking information or services from the Development Department; responds to questions, researches and provides specific and general information based on the knowledge of the department operations; ensures the accuracy, completeness and timeliness to all information provided; maintains the confidential nature of the position.

Provides the necessary administrative skills in order to effectively plan for work loads and deadlines; ensures compliance with established policies and procedures. Maintains open communication with office staff and supervisors; ensures the department head is informed of problems, special situations, and developments within the office.

Provides recommendations to the Development Director to improve/simplify/stream-line methods and procedures; initiates, explains and enforces new and existing procedures as directed. Provides administrative and clerical support to director ensuring that deadlines are met and high quality standards are obtained. Ensure that files are orderly and maintained in support of development department functions. Assist in the coordination, planning and implementation of development department and area command special events.


Education and Experience

Two years course-work from an accredited college or university, and three years progressively responsible experience working in a general office with at least one year performing work characteristic of the assigned department, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Experience should include a strong proficiency in software applications including Microsoft Word and Excel, relational CRM databases such as Blackbaud. Demonstrated research and analytical skills. Ability to think strategically in the development of process improvements and policy enhancements. Team player with demonstrated experience coordinating workflow and motivating people a plus. Possesses the desire to get the job done with excellence. Self-motivated with the ability to prioritize work and outline the steps necessary to complete a project and work in a team environment. Flexibility to handle several on-going projects. Ability to work well under pressure and to set and meet deadlines. Non-profit background and knowledge of Fundraising policies and processes are extremely helpful


Licenses and Certifications

Valid State Driver’s License


Physical Requirements and Working Conditions

Work performance is in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like. Work may require driving a vehicle where there may be discomforts associated with heavy traffic or changes in weather.


Additional Information

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Click here to apply: